Boil Water Notice Issued

February 16, 2018

Boil Water Notice for Community Public Water Systems

 Feb 16th 2018


Due to Catastrophic Failure at the City of Wills Point Lake Tawakoni Pump Station resulting in Falling below the mandatory minimum water pressure (PSI), the Texas Commission on Environmental Quality has required the City of Wills Point public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).


To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.


In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.


When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.


Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.


Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.


If you have questions concerning this matter, you may contact Matthew Neely at (214)-536-6772 or at Mneely@cityofwillspoint.com The City has currently taken effective measures to restore the loss in water pressure, and is working diligently to restore normal quality standards. You will be notified immediately upon approval to lift the Boil Notice.






Matthew Neely

Utilities Superintendent


Last modified: February 16, 2018

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